Open Ears - Open Minds

PRIVACY POLICY

Last updated December 06, 2023



This privacy notice for Bristol Pre-Conservatoire ('we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
  • Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at bristolpreconservatoire@gmail.com.


SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by visiting bristol-preconservatoire.com, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.


TABLE OF CONTENTS



1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • email addresses
Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:
  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
  • Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
  • Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
  • To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

  • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
  • Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.
  • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
  • Data Analytics Services
  • Website Hosting Service Providers

We also may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at bristolpreconservatoire@gmail.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

We will consider and act upon any request in accordance with applicable data protection laws.
 
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at bristolpreconservatoire@gmail.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at bristolpreconservatoire@gmail.com or contact us via form at:

bristol-preconservatoire.com/contact-us

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: bristol-preconservatoire.com.
Jonathan Rees Artistic Director Bristol Pre-Conservatoire

Jonathan Rees Artistic Director

A highly versatile musician, Bristol-born Jonathan Rees has performed across the globe with the UK's leading chamber and historical performance ensembles and orchestras.​  As a chamber musician he has appeared at the Wigmore Hall, Edinburgh International Festival, Carnegie Hall, Amsterdam Musiekgebouw, Innsbrucker Festwochen and on BBC Radio 3. ​A member of the renowned viol consort Fretwork, he has also performed as continuo / principal cellist and gamba soloist with the Academy of Ancient Music, Orchestra of the Age of Enlightenment, Arcangelo, Florilegium, Dunedin Consort, The Sixteen, ENO, Britten Sinfonia, RLPO, Manchester Camerata, La Nuova Musica and the Wigmore Hall resident ensemble Solomon's Knot. With acclaimed pianist Helen Reid, Jonathan is one half of a piano-cello duo focussing on 20th- and 21st-century repertoire, in particular the music and influence of Nadia Boulanger. An Associate of the Royal Academy of Music, Jonathan has taught undergraduate and postgraduate historical cello students at the Royal College of Music, given historical performance classes at the Royal Academy of Music, Guildhall School of Music, Juilliard School, Birmingham Conservatoire, Cambridge University and the Royal Northern College of Music. He is Artistic Director of Bristol Pre-Conservatoire and teaches privately in the Bristol area. He has devised and led music workshops and children's concerts for the Orchestra of the Age of Enlightenment, Brighton Early Music Festival and others. From 2013 to 2018 he directed and performed at Bristol's acclaimed annual festival, Really Classical Relay.  Outside of the world of music, he spends a lot of his time making compost and growing vegetables for his family and other local wildlife.

Alex Goodyear
Assistant Artistic Director / Drums

Alex Goodyear is a Reading based Drummer, Bandleader and Composer. Since graduating from the Royal Welsh College of Music and Drama in 2019, he has become a regular of the UK and International Jazz scenes, working with artists including Joss Stone, Seamus Blake, John Law, Simon Spillett, Iain Ballamy, Joe Webb, Sam Crockatt, Alex Merritt, Steve Fishwick, Greg Abate, Jake McMurchie, Denny Ilett, Alan Barnes, Huw Warren, Rebecca Nash, Libor Smoldas, and Henrik Jensen. "Alex Goodyear is one of the finest young drummers to emerge for many years..." - The Bebop Club "Swinging, tasteful, and his contribution is sublime. He’s a musician's drummer. There are drummers with the chops flying everywhere but getting in the way of the music... here we have a player who could do all of this but chooses to play the music. Enhancing those around him. Adding colours and being a voice in the perfect conversation." - Jazz in South Wales Alex’s current projects include: • John Law’s “Re-Creations” Quartet • “Yetii”, a Classical-Jazz fusion project co-led by Alex Veitch and Ashley John Long • “Energizer” Trio, co-led by Alex Merritt on sax and Ashley John Long on bass. • “Bluprint”, a funk trio led by Daniel Newberry, featuring Guy Shotton on Organ. Other regular collaborators include Dave Jones, Jonny Bruce, Dave Cottle, Greg Sterland, Craig Crofton, Victoria Klewin, Adam Stokes, Jack Mac, Gareth Roberts, Nick Kacal, Guy Shotton and Sarah Meek.

Chris Green

Chris Green
Programme Manager

Chris is an experienced Production Manager with a strong background in local and national event planning, particularly within the Education and Creative Sectors. Her work has focused on supporting and enabling children and young people to access high-quality musical experiences, and she is passionate about widening participation in music-making and ensemble playing for young musicians.

As Planning & Production Director for the National Children’s Orchestras, Chris led the Operations Team to facilitate exceptional performances in some of the UK’s most renowned venues, including the Bridgewater Hall in Manchester, Lighthouse in Poole, Portsmouth Guildhall, and The Anvil in Basingstoke, creating unforgettable musical experiences for young performers.

Previously, as Education Manager at Bristol Music Hub, Chris played a pivotal role in coordinating music education initiatives across the city. From organising individual music lessons in schools to producing large-scale concerts at Bristol Beacon, she was instrumental in creating opportunities for young people to engage with music and develop their talents.

A dedicated pianist, Chris finds joy in accompanying musicians of all ages. Whether supporting young performers in music exams, playing for Rangeworthy Community Choir, or celebrating the fun and passion of lifelong singers at The Filtones Choir, she values the power of music to bring people together and enrich lives.

photo of Luke Gilbert

Luke Gilbert
Trombone

Luke Gilbert began learning the trombone at an early age having been inspired by his late grandfather, the renowned musician Dennis Chalk BEM. It was this inspiration that led him to achieve a place to study at the Junior Royal College of Music with David Whitson and then subsequently at the Royal Northern College of Music with Chris Houlding, Les Storey and Adrian Morris. Following this he returned to the Royal College of Music as a postgraduate student to complete his studies with the eminent bass trombonist Bob Hughes. Since embarking on a successful and productive freelance career, Luke has performed with the Bournemouth Symphony Orchestra, BBC NOW, BBC Philharmonic and English National Ballet. He has made recordings for radio and film and has worked with well known artists such as Katherine Jenkins, Russell Watson and has also played for Her Majesty the Queen. Luke is currently trombone tutor at Millfield, Dean Close, Clifton College and Wellington School.

photo of John Bacon

John Bacon
Voice

John is a professional tenor and voice teacher, and is recognised as a singer of exceptional musicianship, warmth, style and character. Having performed throughout Europe and North America, he has also been praised for his dramatic intensity, vocal beauty, clarity and agility. John’s singing career has taken him as far as New Zealand, Japan, Mexico and Canada on both the operatic stage and concert platform. He has sung leading roles in works ranging from Monteverdi to Jonathan Dove and major oratorio and recital works from Bach to Britten. Throughout his career he has also been fortunate to work with such distinguished artists as Graham Johnson, Anthony Rolfe Johnson, Yannick Nézet-Séguin, Sian Edwards and Ronald Corp. Through the generous support of the Koerner Foundation Artist Award, and the COB Foundation of Canada, he completed a Master Degree on the postgraduate Opera course at the Guildhall School of Music and Drama under the tutelage of Rudolf Piernay. While at the Guildhall, Mr. Bacon was a prize winner in the English Song Competition, represented the college in an LSO Discovery Lunchtime Concert, and worked with the likes of Philip Langridge, Martin Katz, and Malcolm Martineau. Prior to this, John sang with the Juno award-nominated vocal ensemble musica intima, was a winner of the Canadian Broadcasting Corporation’s Radio Two Début Series for Young Performers, and completed a Bachelor of Music at the University British Columbia. Having grown up in Vancouver, Canada then spent seven years based in London, John moved to Bristol to take singing teaching positions at both Queen Elizabeth’s Hospital School and Taunton School. John is currently a resident artist of Yehudi Menuhin’s Live Music Now performing regularly with pianist Helen Mills.

Nick Malcolm Jazz trumpet

Nick Malcolm
Jazz (Trumpet)

Nick Malcolm is an original and heartfelt improviser, known for his rich sound and sense of improvisational and compositional daring. He led the acclaimed Nick Malcolm Quartet, releasing three albums, touring nationally several times and performing at the London Jazz Festival and on BBC Radio 3’s Jazz On 3. Their final album 'Real Isn't Real', added a quartet of four female vocalists. He also co-led the trio 'Alphabets' (with Hannah Marshall and Lauren Kinsella), the electro-acoustic quartet jade and, in 2021, released 'Chat’ an album of improvised duets with Corey Mwamba. Currently, Nick leads the quintet Out Front, with Jason Yarde, Jake McMurchie, Olie Brice and Dave Smith. They play original music inspired by years of playing music by masters Andrew Hill and Booker Little. Their debut album,‘Buried Web’s, will be released in October 2025. He also heads Knotted Kernel, a multimedia collaboration blending music, spoken word and taste. A member of Dee Byrne's Outlines and Rebecca Nash's Redefining Element 78, he's also played with George Cooper’s Jazz Defenders and Eliza Carthy's 'Wayward Daughter'. Nick has collaborated with a wide range of musicians and is a sought-after session artist, chosen for Take Five Edition IX in 2014. He teaches jazz trumpet privately and at Wells Cathedral School.

Imogen Triner portrait

Imogen Triner
Oboe

Imogen Triner studied at the Royal Academy of Music in London where she won many of the major prizes, including the Paddy Purcell Prize for all wind instruments.  She was awarded a Countess of Munster Scholarship and then a Winston Churchill Fellowship to continue her studies with the Berlin Philharmonic’s solo oboist, Lothar Koch.
 
Imogen’s performances have included major concertos with the Tivoli Festival Symphony Orchestra in Denmark, the Iceland Symphony Orchestra,  the Turku Philharmonic and Kuopio Symphony Orchestras – both in Finland, the Stavanger Symphony Orchestra in Norway,   the Kansas Chamber Orchestra,  the National Italian Symphony Orchestra,  the Belgian National Radio and Television Orchestra,  the Norkoping Chamber Orchestra in Sweden  and many chamber orchestras in the UK, with whom she has played numerous concertos and recorded many of them for  CD.   Many of these performances have been recorded for the radio. 
 
As a chamber musician Imogen has performed highly acclaimed recitals in major London venues and in festivals throughout the UK.  She has toured all over Scandinavia, America and Japan both as a recitalist, giving master classes and with her Oboe Quartet – oboeworks. Various composers have written quartets especially for Imogen, notably Peter McGarr,  and some of these are included on the 2 CDs oboeworks has  recorded.
 
Imogen has plays with the Bristol Ensemble for many years and has enjoyed many wonderful and varied performances. From Bach concerti through large orchestral works to more recently  – Pink Floyd and The Beatles! She  now lives in Bristol and loves the city. Imogen continues her busy playing career, coaching and teaching here.
 
When Imogen is not playing she is most likely to be walking in the hills and mountains with her husband, gardening, or training on Bristol Downs with Clifton Bootcamp!
Neve Humphreys Intern at Bristol Pre-Con

Neve Humphreys Intern

Neve Humphreys is a third year music student at the University of Bristol.

At UOB, Neve is a passionate cellist leading multiple orchestras including the University of Bristol Symphony Orchestra. She has also taken a keen interested in student society committee’s, being the welfare officer for the Bristol University Music Society (BUMS) and she is also the president of Symphonia, a student orchestral society.

Previously, Neve was a member of the Liverpool Philharmonic Youth Orchestra, conducted the BUMS string orchestra and was an intern at the Buxton International Festival over the summer.

Outside of music, Neve enjoys sewing, knitting as well as changing her hair every 6 months.